Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237232 Views
  • 2 replies
  • 2 kudos

Resolved! Calls to France from UK

I want to call somone regularly in France from the UK is there some sort of extra I need or will it just cost a fortune?

Sue26 by Level 1: Joiner
  • 676 Views
  • 1 replies
  • 0 kudos

Data

Why my data it's off I pay bill 2 days ago it's redicilous 

Polskajno by Level 1: Joiner
  • 357 Views
  • 2 replies
  • 0 kudos

Unable to complete upgrade through checkout then OTAC error on website

I ordered an S23 today that came with a Samsung tablet, did all the necessary things over the phone until I got an email telling me to confirm my order for delivery. The Samsung tablet went through fine but when I clicked on the link for the S23 to c...

foney92 by Level 1: Joiner
  • 514 Views
  • 1 replies
  • 0 kudos

Resolved! trying to private message O2Emma but not getting any reply

hello In June 2023 O2Emma (via private messages) resolved a problem for me with my contract that was being phased out by O2. The same problem is happening with the NEW contract I was transferred to in early July 2023 (4 months ago) 3 days ago I tried...

Paulm1956 by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

Girlfriend on Lyca mobile can't call me on o2

This started happening a few days ago, been fine previously, she cant call me, it says you've dialed an incorrect number. Same thing from my dad's phone who's on Lyca, I've tried my o2 sim in different phones still the same. Other networks can call m...

Balb0wa by Level 1: Joiner
  • 2468 Views
  • 7 replies
  • 0 kudos

Activate sim

Lost my sim and ordered replacement with same number but it won't activate. Any ideas?

No internet on 3G

There is no mobile data (internet) when my device is connected to 3G. Internet is only available when my device is connected to 4G or 5G. However, there are still areas where 3G is only available, no 4G or 5G. It is not a device issue, mast issue, or...

Nik0 by Level 1: Joiner
  • 987 Views
  • 4 replies
  • 0 kudos