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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237229 Views
  • 2 replies
  • 2 kudos

Resolved! Monthly bill before Sim delivered

Hi - I have received my first monthly bill two days ago but I have not even received my Sim yet ( never mind activated it) so I'm not sure why I have received my bill already?

AR159 by • Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

MyO2

My no. is am I registered on MyO2 yet? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Number Transfer nightmare!

2 weeks ago today (a Saturday) my phone and ID was pickpocketed in a shop around 9pm. The next day I informed O2 and they said it would be best to bar the phone number and go into a store to get a new phone and upgrade the contract since I needed it ...

Refund closed account

I keep getting a text message saying to goto my bill however the account is shut and no way of viewing, this has gone on for a few month and the 02 website said it would automatically refund it to the paying bank account used for billing yet this has...

Resolved! Oicemail

Since being moved from Virgin to O2 my husband and I no longer have voicemail on our phones.

Jay93 by • Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Resolved! Porting problems - PLEASE HELP!!!

Hello,I decided to move my phone number of 22 years from 3 (been with them for 15 years) to O2 last Monday (14 March). Sent the PAAC code. Received the sim on Tuesday(15th), called O2 just to understand the process and gave them the PAAC code again. ...

noblehua by • Level 1: Joiner
  • 12215 Views
  • 41 replies
  • 0 kudos

Resolved! Discount

Trying to apply a blue light discount to my pay monthly account but it dosent recognise my Work email address

I have not received my sim card

I bought a new samsung phone. I have not yet received my new sim card although requested a few days ago. Now my old phone is no longer working and my new phone has no network coverage

Shahpur by • Level 1: Joiner
  • 354 Views
  • 2 replies
  • 0 kudos

My bill

I need my calls on so I can speak to Apple 2 get my bill paid they have put charges on my account I’m getting refunded! I can’t call them without my calls being on

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