Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Have I been accepted for credit?

Hi, I’m a little confused wether I have been accepted for my iPad or not. I applied and everything went well and I have received 4 emails, 3 containing pdfs like the credit agreement etc. I don’t have the best credit so I’ve rang o2 to see if it had ...

Resolved! sasmung buds 2 pro for 1 pound 70 days later still nothing

Hi i understand this is just a o2 consumer forum rather than anything official but im having major problems with o2 CS and am getting nowhere so any advice is welcome Still awaiting my free gift from 70 days ago contacted CS but all they say is we wi...

Resolved! Had a call apparently from 02 about 30% discount due to connection issues this week and last week

Had several calls saying from o2 offering 30% discount due to connection issues...02080582120 genuine or scam.??

Charges for calls I didn’t make or receive

I am in the US for eight weeks. I do not use my phone for calls while in the US – only for Wifi - unless there is a family emergency. My wife’s mobile is with a different provider, and her package provides inclusive calls without charge while we are ...

Resolved! Samsung earbuds voucher

Anyone else not received their voucher for £1 samsung earbuds? I upgraded in October and the offer I got was earbuds for £1. Having chased and chased via online chat and phoning o2 customer services I keep getting the same "you will receive the vouch...

At end of contract what will new monthly bill total be?

Hi all.My mobile contract is up in Feb.I got a 2yr deal via Virgin and since then the cost has gone up and up to a ridiculous amount.I don't want to spend anymore time with O2 and I've found much better deals elsewhere.My question is really two fold:...

Overdue payment on credit file two months after payment was made

Hello,I was wondering if anyone could offer some helpful input on this. So I recently closed my account with O2, and I understand that there was a 10 pound final bill to settle. Unfortunately, after I missed the payment date for one day, I was not ab...

Resolved! Overdue bill

Hi how can I pay an overdue bill please

Is it normal for o2 to request card details including cvv for direct debit?

I'm starting a new sim only deal and they requested cvv along with other bank details. Is this normal? I'm worried I might get scammed.

adding wifi calling to my account

Phone No. xxxxxxxxxxxxx trying to add WiFi calling, when attempting to switch it on - i phone, I get message to contact O2 [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

O2

Forum Posts