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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Errors with 02 direct debits failed payments

I have been having this problem for months now we're the app and website are not allowing me to make payments. Every month direct debits keep trying to take twice the amount for my device plans yet the app shows the original price. I have made notes ...

Resolved! PAC

Hi, I'm looking to get a PAC code. I texted PAC to 65075 but haven't received anything back yet

Change Data Plan

Test

ACCOUNT

I have received a text saying my December payment is OVERDUE.If you check your records payment was made on 15/12/23 and acknowledge by you.Please correct.

Resolved! O2 Switch up

Hi,I have o2 switch up and wanted to ask if its possible to switch to a sim only contract next time?

Resolved! Payment not taken

My phone bill should have been taken on 25 December. I knew it would have been taken the next working day but I still hasn’t been taken.

Phone number

Hi, i have provided a puk code nearly 2 weeks ago,but my number still not been transfered.why is it taking so long?

Phone bill

You have taken a payment you didn't need to take and now my you have exceeded my overdraft and I will be charged for that

Resolved! Sim not provisioned

Rang O2 as lost my s23 phone so they block phone. Did not tell them to block number but have done. Start a conversation on my o2 has been diabolical. I have asked to cancel contract as no longer have phone - paying for something I dont have. I'm disa...

Resolved! Can I port my number away from O2 before contract ends?

I'm on a fairly cheap Volt deal (~£5/month), but would like to port to EE before my contact ends in a few months. I'm fine paying the £20 or pounds that I would have paid, but I want to be absolutely certain I don't lose my number.Is this possible wi...

O2

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