Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Ending this contract

Hi, I want to end this contract as I have a new SIM only deal with you. I also want to move this number to my SIM only

Contract phone

I’m looking to get a new contract phone, but my bank account is linked to my home address, while i’m studying in Liverpool with a Liverpool address at the moment. Is there a way I can get it delivered to my Liverpool address?

Resolved! top up your account from abroad

top up your account from abroad???

Why am I receiving 2 bills per month?

Resolved! spending cap

Can someone please tell how i can set a spending cap

Signal issues

Is anyone else going through issues with o2. Getting text message about bill not being paid, which has been I must add and having no signal at all

Resolved! Free headphones?

Hello! I recently upgraded to the Samsung s23 plus and with the contract I was told I would get a voucher for a pair of free Samsung galaxy buds? I haven't received this does anybody know how I get it? Thanks in advance!!

Resolved! Incorrect billing

O2 have tried to take my monthly payment 10 days earlier than the due date. Due to my salary not being paid in the money has been rejected and I'm now being told my account is overdue...when I'm fact it is not due for another week (when I will have m...

Resolved! 72 Hours and counting

Hi, I added a new line to my account at the beginning of the week, ported a number across. On Wednesday morning lost connection on my old sim and switched over. 72 hours + down the line and still nothing. Spoke to O2 numerous times and been told by 3...

Can I Change talk time provider after 1yr

Can I insert new Sim for a new provider apart continue to pay off the device?

O2

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