Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

username

I'm unsure of my username as the email I think it is on is not active anymore. Also, a payment for my monthly rolling plan has taken money from my mum's account but, I still have no data or am able to call anyone.

Direct debit date

I would like to change my payment date from 18th to 23rd of each month with immediate effect please.

Resolved! Death of user

My wife passed away yesterday need to amend my account

Proof of purchase

Hi please can I be emailed my proof of purchase for my apple titanium watch. Thank you

Resolved! Swapping SIMs numbers between 2 active O2 contracts

Hello everyone,My question is complicated, so bear with me whilst I explain, please.My inquiry is about 2 of my monthly contracts phones:- mobile A has tariff B and number C;- mobile D (my new phone) has tariff E and number F;I would like to swap num...

BILL NOT GENERATED

Every 14th my bill is produced but this month it isn't and also app shows extra charges, when have 0 spend cap. Tried calling but ABSO.UTE pathetic!!Please advise

Disney + being charged, yet i removed this extra

I was given three months free Disney+ which I activated on Wednesday, 16th August.I subsequently got a text from O2 confirming this on the same day, which began "Your Disney+ Extra is now ready". I did not want to get charged when the 3 months were u...

Tariff upgrades

Hi, So I'm looking on my o2 at the upgrades I can make every month in relation to tariff switching. There are these "Plus" plans but do they actually have anyth different? My S22 Ultra was taken on contract in July 2022, am I eligible for the "Switch...

SIM card

I am having difficulties to order a new SIM card as returning customer. I cannot create new account because I have an existing account with you but also I cannot change my address.

Monthly Rolling Plan / Chances of getting my number back / reactivating with the O2???

Dear Community! This is my cry for help! I'm a former Virgin Mobile customer recently transferred to O2 until now with monthly rolling plan. Due to difficulties with settling payment on time; missed regular payment, then unsuccessful attempt to pay i...

O2

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