Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Multisave Discount When Main Number Leaves O2

I have two additional SIMOs on multisave discount, with a longer contract than my own "main" number. Given the appalling coverage, broken My O2 app & web site & even more appalling lack of CS, I will not be renewing. Trying to ascertain what happens ...

Resolved! Sim

Had esim now I need to activate back to old sim help

Charged

Still waiting for charges to be removed from my account. Keep getting told they will be but not happening.

Upgrade

Hello

My 02

I am unable to access my account

Phone not working abroad

Hi there, I arrived in Spain yesterday morning (9th April at 11:30am) and my phone is still not recognising being abroad. I am able to use WiFi and nothing else. I cannot text or call anyone or use data, all of which are included in my plan.

Calling UK from abroaf

Ive just arrived in Greece and my phone wont allow me to call or sms to the UK. Ehat do i need to do or what plan do i need to upgrade to to allow this?

Resolved! Query bill

I want to cancel airtime

Resolved! Cancel contract

How do i cancel my contract as i do not want to switch to another network

Bills

Hi my names Abdikarim Ali I just wanted to let you know that I have paid all my bills and still I am receiving texts messages says that I have outstanding balance and when I log in my o2 app I can see that I have a credit of £72.44 that i can refund ...

O2

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