Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

My bill

I paid my bill on 8 of April why is it showing as overdue

Sim unknown

I've just upgraded the two phones on my account. My sim is showing but my husband's is not

Phone saying only have 4.8gb data

I should have 30gb

Direct debit date

I want to change the date of my direct debit

O2 charged me less on a bill in November 2023 I missed a payment in December 2023 my bills are suppo

My bills are supposed to be 33 per month I've been paying 49 per month and I still owe 109 this month why

O2 open

How does the text code work? I have sent the text a few times, OPEN followed by my employer name to 61202 but I have not received any information back. Does it take a while for it to come through?

Data not working abroad

Resolved! Cancel contract

Hi my mother Jessie died on 5th Jan 2024. I should have cancelled this contract earlier. Phone number ************. Please cancel ASAP. Regards. Alex. Son [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks...

Resolved! Bill increase

Hello I’ve just received my latest bill & it’s gone up but I’ve not gone over my allowance, so I was wondering why this is ??

Mast taken down near me!

A mast was taken down near me and O2 never mentioned or contacted me. I have sent an email off but of course. Buried their head in the sand. How do I get a proper response?

O2

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