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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 251703 Views
  • 2 replies
  • 2 kudos

Credit Check

My account is showing this but am abit confused does this mean I passed checks and will be accepted for the contract phone i’ve ordered ‘Your order has passed credit check and payment has been reserved’ Thanks.

Kayla4 by • Level 1: Joiner
  • 945 Views
  • 5 replies
  • 0 kudos

Resolved! Final Bill

who do i send chq to fpr my final bill

TinaF by • Level 1: Joiner
  • 510 Views
  • 1 replies
  • 0 kudos

Resolved! How do I cancel my sim contract

Can someone help me to cancel my sim contract, had it with virgin media and have never used the sim as was on another phone contract

Cookie3 by • Level 1: Joiner
  • 1708 Views
  • 6 replies
  • 1 kudos

Resolved! Travel inclusive USA

I spend about 3 months a year in the US. I have a travel inclusive contract but when I arrived this time I got this message: Welcome to USA. If you want to use data while you're here, you'll need to buy a Zone 1 Bolt On. Etc etc I had no service for ...

RS51 by • Level 1: Joiner
  • 527 Views
  • 1 replies
  • 0 kudos

I thought it was made easier to leave!?

I have mine and my husband's mobiles under my O2 account.My husband's contact has ended and mine will be in January. My husband has a new contact with a different network as there is no incentive to stay with O2 - less perks, perks mainly in London, ...

Nat416 by • Level 1: Joiner
  • 1082 Views
  • 5 replies
  • 0 kudos

Yearly bill invoice

Hi I would like from April 2023 last year to April 2024 this year a pdf or bill invoice for the whole year for my accounts many thanks

Myo2

I have been having problems signing in to Myo2 for a number of months now and despite visiting an O2 shop and ringing 202 I am still having problems. I can now sign in but apparently I don’t have any products with them, despite having two phones on t...

Steve36 by • Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Please O2 let me cancel

I've made a total of 5 calls to the o2 cancellation phone line, had 2 promises (repeated confirmations when questioned) that the contract was cancelled, and 4 refunds - due to the continued billing that happened after the initial cancellation. Yet, s...

TimPrit by • Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

o2 taking monthly money from bank

I have moved my mobile number from O2 pay monthly to a o2 12 month contract. O2 are still taking money from my bank account for the monthly rolling plan. I have called o2 several times and made a compliant but did not get a reference number for the c...

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