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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237534 Views
  • 2 replies
  • 2 kudos

Sim Locked?

Is my sim Locked, & how do I find out?

Wasamb by • Level 1: Joiner
  • 223 Views
  • 1 replies
  • 0 kudos

Resolved! Phone

My contract ends in July, I want to keep my phone so what will happen and is there anything I should be doing

Dau by • Level 1: Joiner
  • 334 Views
  • 2 replies
  • 0 kudos

ordered new phone

Hi I've just ordered a phone and paid £30 upfront and my phone crashed and says I have nothing in the basket

Resolved! Iphone 12 pro weak signal

I got the new iphone 12 pro on 23/10/20 and all seems ok, but the signal seems to be much weaker. The phone either has just 1 bar of 4g or goes to 3g all the time and also most of the time when the phone is connected to wifi it shows it's connected t...

jcf964 by • Level 1: Joiner
  • 8860 Views
  • 17 replies
  • 0 kudos

Resolved! My o2

I am unable to log into or retrieve my o2 account 

69lw by • Level 1: Joiner
  • 444 Views
  • 2 replies
  • 0 kudos

Resolved! My phone is cut off

Hi my phone is cut off and I can not make full payment today so is there anyway I can extend payment plan or pay full balance when I get paid mid may?

PB5 by • Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

Bill

I have just paid my bill and it has came.out of my bank but I my services have not been reinstated

Amber2103 by • Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Change direct debit date

please can you change my monthly direct debit date. From next month, I would like my DD to be taken on the 26th of each month NOT the 22nd.

Tom33 by • Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Trying to pay mobile bill

Hi, how can I pay my mobile bill on the app. When I log in all I can view is my bill for smart watch? Not mobile.

Bear1980s by • Level 1: Joiner
  • 358 Views
  • 2 replies
  • 0 kudos

Resolved! SIM swap without the current SIM

I took out a contract for my mate who I've now fallen out with and wanna cut ties.How could I stop his service I'm paying for without asking him to text SWAP to 2202?

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