Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Payment extension on Pay monthly

Hi O2, Am heading overseas for two weeks and need to extend my billing deadline by about two days. Can this be done?

Resolved! When is Peak/off peak time?

I thought after 6 would be off peak, but I've been charged £9.77 for a call starting at 18.02.I can't find the information anywhere on MyO2.Can anyone advise please?ThanksDot

11 days (so far) without being connected

I took out an iPhone 5 contract with O2 as a new customer on the day they were released - September 21st. The systems all crashed straight away and all of the contracts etc were had to be done on paper at the time, 24 hours later I still had no servi...

Iphone 5, Sim free.

Can I buy SIM FREE Iphone 5 from O2, and obtain nano sim from O2, and continue to use my simplicity contract which is 4 months old. Geoff2012

Data abroad (Canada) problem with excessive charges

I've been an O2 customer for a number of years and have been "ok" with their data abroad policy. I can usually get away with using less than 50mb and getting my £40 extra charge when I get back. At the moment I'm in Canada. I've just got a text from ...

Terminating O2 sim early

Hi! I have the 600 minutes, 300 O2 minutes, Unlimited texts, and 500MB data sim-only contract. It started in May 2012. 5 months down the line, I wish I never got it. I'm a keen internet user on my iPhone. 70% of the time, the signal on O2 always drop...

Conference calling

Hi All Is it possible to conference call on the on & on tariff? (Not Group chat). The conference call i'm talking about is where you dial one number then put it on hold then dial second number and merge these calls. then you can add another number to...

Resolved! Transferring number to another network if still locked into contract

Currently on a 12 month SIM only contract with O2, I have had the contract for 6 months so I'm half way through. I'd like to get the new iPhone but I need unlimited internet this time which O2 don't do so that means changing to another network, but I...

Phone calls to channel islands

HI, I have a simplicity 20 contract which I get included calls to the Channel islands.I want to upgrade to get more free minutes . However I am confused as the rates charged to channel islands is standard rate but does not say if they are included in...

Resolved! How much will it cost to text an international number (UK to Spain)

Hi there, was just wondering how much will it cost to text an international number (UK to Spain). Im on contract and was wondering if the unlimited texts still count or will I be charged instead if I text the number? Cheers

O2

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