Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Retrieve phone number from July 2009 Bill

Hello, I need to retrieve a phone number which I do not have saved on my phone or SIM card and which I last contacted in July 2009. The latest bill I can access online is 2010.Has anybody been able to retrieve old data like this? I have called custom...

Resolved! Cost of Received text from 88188

I start getting weird text message from 88188 and when I checked my account I was charged over a pound per msg received( £6.58 in total). I goggle this number and the only solution told there, was to text STOP on same number , I have done it , hope i...

Resolved! what can I use my mobile leftover credit on

I have credits leftover in my mobile around £80.Can I use it for;- buying a phone contract?- buying pay & go phone?- buying a pay monthly tarriff?- use it for £15 fees to unlock a pay & go phonewhat is the most worthy way to use it for?

Resolved! Being redirected to o2 Active when trying to access some pages

Can anyone help? I am being redirected to o2 Active when I try to access some pages, even though just yesterday I could access them without any problems (like e.g. www.funkyspacemonkey.com).

Resolved! 2 phones on 1 contract not possible?

Been trying for 4 days to get this sorted. I upgraded my phone from an iPhone 4 to an iPhone 5. The new phone arrived, I activated it and could use it with my previous number. Still with me? Good.... I opened a 2nd account (o2 simplicity) and receive...

Resolved! Online phone bill in minus numbers

Hello, I take advantage of O2s online services and pay my bills through this service, however this month I have come across something strange. Both my bill and balance are in minus number (-12.91 to be exact) which technically means that O2 owe me 12...

Resolved! iPhone only email works on 3G Cell network

HiI am on pay and go with an iphone. I checked the APN and I have payandgo.o2.co.uk with vertigo as the ID. When I am connected via wifi everything works: mail, safari, FB etc. But when I connect via 3g, only email will work no safari FB games etc. C...

Resolved! signing contracts

when i signed my contract I was old my first bill would be £29, then £16 from second month.....my first bill was £58 and my second one is £29, I have been misled in a big way, how do I sort this with going down the legal route

Resolved! NOKIA C7 MMS SETTINGS

I have downloaded the active settings to my phone and I have also connected it up to the wifi in the house. It's working fine on the wifi but the when connecting to the o2 active it's setting connection failed. Can someone help me.

Resolved! Cancelling Contract

Hi, if I cancel my contract but I am to be billed during the next thirty days will I have to make the payment?Thanks

O2

Forum Posts