Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Being charged for long call

Hi hope someone can advise!I recently switched to O2 sIMPLICITY(500 TEXTS and 100mins). I have a LG KP500Q --quite old.My call balance suddenly went down to 7 mins -- so phoned O2.According to o2 I made a 1hr 20min call, I know I didn't but how to pr...

Resolved! Debit card

My debit card is accepted by everybody ......................... except O2. Is this problem a for others on O2 ?

Resolved! BT Openzone

Hi all. Tried to log on to a BT Openzone spot this week that is showning on both the coverage map and wifi hotspot map as a live & compatible BT Openzone hot spot. Needless to say it didn't work. It brought up a WLAN page asking me for my mobile numb...

Resolved! email address for accounts/payments

I can't find an email address for accounts/payments or general help Thanks

Resolved! I have a problem as a low user on pay as you go

Well I can't get my head round all this threads,messages and forums. All I wanted to do was find some things out from O2. But Ill run it passed you perhaps you could send me on the right path. I have had a pay as you go phone for about 5Years, I can ...

Resolved! HI IM NEW TOO THIS I NEED HELP GOT PHONE SAMSUNG TOUCH SCREEN LAST YR

hI IM NEW TOO THE SITE ,APART FROM A FEW DAYS LAST YEAR iVE HAD BRAIN STEM STROKE, I BOUGHT A 2ND HAND 02 SAMSUNG TOUCH SCREEN ,IT WORKED ,BUT WITH MY STROKE I COULDN,T USE THE TOUCH SCREEN ANY HOW LAST YR I WAS ON THIS SITE A FEW DAYS BEFORE BECAME ...

Resolved! sim card change

Hi new on this site, got a new samsung galaxy s3 mini 2 days ago needed a new sim card for it was told to go to o2 store, got one yesterday, they transferred the number to the new sim card, fantastic got home to put card in new phone, card faulty, o2...

Resolved! finish contract

Hello, I think in system was my contract finish at 15. April 2013, I would like to know, if i can change back to top-up version or if i have to renewal my contract?Now it is in system Contract renewal date 13th April 2013. thank you Lukas

Resolved! Incorrect phone sent out from upgrade order!!!!

Hi All Some advice please if possible. I called on Tuesday and ordered an upgrade phone, i was enquiring about the 4s but was advised I could have a 5 for the same price. I agreed to this, order was processed incorrect and a 4s has arrived. I called ...

Resolved! Bill been taken out when o2 recycle funds should be in!

A few months ago I sent in an old phone to o2 recycle. After weeks of problems I was finally told the cash would be added to my account, that was on the 14th of December. I have just logged into my online banking, and into my o2 account to find that ...

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