Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Transferred Existing Number But My Calls Are Barred

Hi I recently bought the Samsung Galaxy S3 Mini and applied to transfer my existing number from Tesco to O2. Apparantly the transfer of the number has gone through to my SIM but when I try any outgoing call it says that my calls are barred. I can als...

Resolved! Switching from and old contract to a new one (O2 to O2)

Hi, I am a current O2 customer but instead of upgrading through O2 I went through a third party (dial a phone etc.) as the deals are much better. I want to know how I go about cancelling my old contract and switching the number over my new contract. ...

Resolved! Link From Connection Manager to O2 Account

I have installed 'Connection Manager' from an E173 dongle and entered the details for my O2 number for mobile broadband and my mobile phone (not O2). I have created an O2 account for the mobile broadband number and added money successfully. However w...

Resolved! Upgrading

I upgrade my phone next month and I was just wondering how keeping my number works? I am currently with o2 and when I upgrade does the tarrif I choose automatically go onto my sim card I have now or will I get a sim card with a new number and have to...

Resolved! CON ARTIST AGENT

Just tried to upgrade with the help of an agent (STELLA) through live chat so the conversation that followed was as such, i was offered a £31 tariff with 300 minutes + unlimited texts+ 1GB of data usage per month with a free samsung galaxy s3 mini,,,...

Difficulty retaining online access when switching from Pay Monthly to PAYG

Hi I look like a 1st time poster, but I am actually not. I am just positing to vent my frustration after switching from Pay Monthly to PAYG. My problem is with access to o2.co.uk and indeed this forum. After switching my old login worked fine on o2.c...

Resolved! O2 Rewards

I've got a text from O2 saying that I can SAVE or CLAIM my rewards. If I don't reply to this text with neither, what will happen to the rewards?

Resolved! Not receiving texts when back in range

My wife and I have both switched to O2 from T-Mobile and use HTC One Xs. My wife's office has poor reception, meaning that she frequently doesn't have a network connection when in certain areas at work. On T-Mobile, I was able to send her a text when...

Resolved! Really poor signal with new phone

Ive been with o2 for as long as i can remember an never had a signal problem over the last year its been getting worse with frequent loss of service but ok most of the time. I got a new phone at christmas on o2, an xperia miro and im using my old o2 ...

Resolved! new to android phone and simplicity tariff

Kids upgraded me for christmas from an old fashoned samsung 5230 to a HTC Desire. My tariff is standard simplicity..free landlines, 300 mins any netwoek and the weird (to me) daily data thing. Kids told me i meed to add data bolt on but that doent ex...

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