Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Being Charged for a contract I canceled

I have an excisting contract with O2 which is due to end at the end of this month but about 2 weeks ago I set up a new contract on O2 along with a new phone at Mobiles.co.uk but then found out someone was getting me a new phone for Christmas so I ran...

Resolved! Made an early payment but direct debit is set up?

Hello, it's the first time I've had a contract phone so when I got an email through saying how much my bill was I just paid it straight away. I then viewed my details etc. and it says I have a direct debit set up and they'll take the money out near o...

Resolved! Contract Lengths

Hey do O2 only do the iPhone 5 on a 24 month contract? Or do they do 18 month contracts?

Resolved! How long should it take for credit to appear

I signed up yesterday for credit to be automatically added to my new PAYG account when my balance falls below £2. Because the account is new it is currently zero, but credit has not appeared as I had expected it to. How long should it take for this t...

Resolved! 50 pounds off 3rd bill student help? - pay monthly

hi Ive renewed my contract online the end of oct and noticed as a student i could claim 50 off my 3rd bill under o2 priorty moments. I know i have left it late but went into a o2 store today and asked if i could still claim this as i havent had my th...

Resolved! Double Payment :(

I paid my my phone bill early in dec(18th) due to getting paid early.On the 28th O2 tried to take out the direct debit amount even tho it had already been paid and my account was clear. Ive now been charged by my bank because there was no funds avail...

Resolved! Somebody please help

Hi all , right Hereford, I joined O2 three weeks ago , on my tariff it says I have unlimited bt open zone wifi , where I am at home is good bt open zone wifi signal , I have sent the text saying wifi to 2121 I receive a text back straight away saying...

Resolved! Stuck in a bad deal

Hi Can anyone please tell me if you can change from a pay monthly tarrif to one of the new tarrifs that have unlimited minutes and texts ,it seem rediculously unfair that o2 are offering this tarrif to new customers at only £26 whilst i currently hav...

Resolved! How is this 'Pay as you go'?

I just bought an O2 PAYG phone. I am using it primarily for wifi internet access and sending the occasional text. I will rarely make calls from it unless I'm outside and need a taxi, which isn't very often, or if I'm away from home. The phone has Sky...

Resolved! Upgrading a few days early.

I am scheduled to upgrade on the 14th January. I know this is only a few days away but does anyone know if there is any way of being able to do it now?

O2

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