Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancellation

Please can someone tell me how the cancellation fees are worked out if I am not happy with my contract? I swear I was misquoted

Resolved! How do I stop my ipad sim only (payg) billing my credit card automatically?

I pay 10 pound a month for a sim for my ipad. Last month, the payment came out automatically from the credit card I used in Janurary. I would prefer to take manual control of this and decide when to top up. This month for example, I used none of my 3...

Resolved! New Contract (from PAYG)

Hi All...another couple of queries before I ring 202 today to 'activate my new contract' on my S3. I want to keep my old number from my existing Galaxy Y while using the S3...I know the S3 has a micro sim and apparently O2 will electronically transfe...

Resolved! Network error

why does it keep coming up when there is a strong signal a mate also has the same problem

Resolved! Due an upgrade but better iPhone 5 contracts on O2 available elsewhere. Why?

I'm now due an upgrade and I'm keen to go for the iPhone 5 but even though I've been a customer for years there really doesnt seem to be any benefit for staying loyal. iPhone 5 handset costs £99 on the £36 a month contract but the same contract on O2...

Resolved! billed for messages

I've been billed £1.34 for messages - there is no breakdown of what they are. I'm on unlimited messages but in any case have only sent about 20 in that month.Anyone explain the arcane billing? Thanks

Resolved! UPGRADE DUE : Help needed please

Hi all, ive been onto live chat for 30mins and no one`s answered so I thought id post here as im after advice and new to this. First off, ive been with O2 now for maybe 4-5 years and I have 2 contracts, 1 for my phone and 1 for my wife`s, we spend ro...

Resolved! What Data Bolt On

I need to buy a data bolt onfor my Nexus 4 PAYG in order to use the GPS function a couple of times a week for a few hours. With this in mind what package should I subscribe to? Thanks

Resolved! Completely fed up with poor reception

DH5 9LR is my post code. I can't even make a call half the time yet I walk 50yrds up the road and get a good signal. I've just spent 30 mins trying to call someone who means a lot to me and all I get is a beep when trying to connect. Does the o2 stan...

Resolved! help with upgrade

Hi was hoping someone could give me some advice on the upgrade process. My contract renewal is 23 march but i am eligible for an upgrade now. I have looked through the upgrde options available to me through My O2 but have found a deal better suited t...

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