Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! o2 travel

Can somebody explain what is it O2 Travel?

Resolved! unable to see my bill/account

Hi I've just recently switched from payg to pay monthly and cannot acces my account. every time i've tried in the last week after logging in i get this message My O2 section of the o2.co.uk site is not accessibleWe're sorry, an application error has ...

Resolved! Old Phone Stolen - New Sim Won't Work?

Evening All, First time poster and hope you can help. I lost my phone on Wednesday and immediately rang O2 and they barred my sim card and sent me out a new sim card. They told me I would need to activate it when I got it. The new sim arrived and I u...

Resolved! O2 Nokia Lumia 820 & 4G

I've got a quick question which I hope someone on here can advise me on.Last November, I upgraded my O2 contract to a Nokia Lumia 820, a 4G LTE capable phone. The 4G however has been disabled (understandably) as O2 didn't offer 4G and there was now g...

Resolved! Lower tariff

Is it possible to change my tariff and choose less expensive one? I used to have my tariff for I think £15 a month, then I changed it to £22, because I needed unlimited texts. I'd like to go back to a lower tariff again. Can I do that?

Resolved! Wrong billing? Changed to PAYG from Pay monthly

Hi there, I just got my statement from the bank and there's an O2 bill that I wasn't expecting...so here it goes. on the 20th of February I received my normal bill, and paid it.On the 8th of march, i called CS and asked to switch from Pay monthly to ...

Resolved! £1200 - unauthorised calls - Unsure what to do.

Hi there, Maybe someone can help me out here. My mum travelled to Saudi Arabia for 2 weeks and got back to Heathrow today. She used a Saudi sim in her phone and kept the o2 sim with her. When she got back, she couldn't find the o2 sim. I called o2 to...

Resolved! if im on pay as you go how can i change to go on contract ang get a new phone?

hi im currently using a blackberry and on pay as you go i was just wondering how i would go about geting a new phone and possibly going on contract. does anyone know how i can do this please

Resolved! How do I cancel my Pay&Go payments

I have got a free Pay&Go sim to check if there is a good signal at my home. When I have finished testing I will dump the sim and make a decision as to which service provider I use. I notice that it seems that my top up will be automatic. How do I sto...

Voice Mail Will it cost me ? Answers

1 Any iphone tariff with vvm always free even using 901 2 On a pay monthly pre March 2011 free 3 On a post 29th March 2011 pay monthly tariff it uses your Minutes then if exceded 35p (a google for the t&c will prove) old copy missing from archive on ...

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