Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Mobile Tariffs

Hey! I want to switch my tariff to something cheaper, at the moment I can currently do that but I was just wondering if I switch to it now will I pay the new price until the end of my contract (which is February 2014) or will it start it again like a...

Resolved! o2 rewards

Hi i have recently moved from pay as you go to monthly, i had £11 worth of rewards saved from being on PAYG i was wondering what has now happend to this money i had saved? the credit i had left from my PAYG account has been credited to my monthly bil...

Resolved! Unable to View online bill/ Password issues

I have put in my user name and password and the screen goes to page with headings including MY O2 I click on that and then I click Pay Monthly and get your account. Thenthe screen returns to the MY O2 screen. I cannot get past this to access details ...

Resolved! Next Day Delivery (NOT REALLY)

Ordered a phone on monday night, was in stock and it said next day if ordered before 4pm. So ordered it monday night expecting it to be sent tuesday for delivery wednesday. But no............I checked today just to make sure all was well and was told...

Resolved! O2 Open Offer

Does anybody know If the O2 Open Offers can be redeemed online of do you have to go in store? Many thanks, WD

Resolved! 'Network out of order' when texting UK from abroad

I'm trying to send a text from my O2 Blackberry to the UK while I'm in America but I keep getting a 'Network out of order' error and the text doesn't send. Anyone know why this might be or what it means?

Resolved! paying bill

Can I pay my monthly directly from my paypal account.?

Resolved! Switching my number to a new contract

I've been looking at pre-ordering the S4 but, I've already got a contract. I can upgrade on April 30th and that would be fine if I hadn't broken my phone.The situation gets worse because I'm going away for 3 weeks on the 29th but will NEED a phone. S...

Resolved! Ringing

Nobody can call me,it just goes straight on to answering machine,iv'e got signal so whats going on.I have took my sim out and cleaned it.

Resolved! Bought phone on Pay as you go, o2 support messing me about?

I bought a HTC One on pay as you go on the 12th of April, received an email confirmation telling me my order would be delivered by Saturday (Before noon as this is what I paid for) Saturday comes and goes by, no phone. Contact o2 support via Live cha...

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