Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Galaxy S4

Hi I have pre ordered 2 weeks ago but as far haven't receive any dispatch confirmation and status on web is saying order status in progress...Does it mean that I won’t receive it tomorrow

Resolved! switching off o2 voicemail

how do you switch off o2 voicemail i have tried 1760 and ringing up customer services to no avail it's still on and irritating the hell out of me does anybody know an easy way ??

Resolved! Getting a Micro SIM to replace standard SIM still in contract

My wife got a Blackberry 9320 at Christmas on a 24 month contract. However she hates it! My son has recently got a Nokia Lumia 520 and she quite likes that. Therefore can I go and buy her a Pay and Go Lumia 520 and then get o2 to swap her normal SIM ...

Resolved! Reducing my tariff mean higher prices!?

My contract: £15.99pm - O2 200mins, unlimited text, no data, 24 month Bonus I've been on my contract for 12 months now and I want to reduce my tariff which I was under the belief I was entitled to. I've spoken over chat and the cheapest tariff I can ...

Resolved! Pay & Go go go not working

Hi all With good faith I decided to switch from Vodafone to O2 because of the very appealing "Pay & Go Go Go" tariff. My SIM cards arrived and I faithfully followed the instructions: 1) Pop out the right sim and put it in your phone. DONE2) Top up - ...

Resolved! Annoying Calls / Texts

Hi, I'm getting some calls / texts from someone I used to be good friends with and its getting to the point now where its 3 or 4 messages an hour and several calls a day - quite annoying but I'm beginning to go a bit crazy now. I've heard O2 will cha...

Resolved! No email for customer support

I find it strange that there is no email address for o2 customer support

Resolved! Mobile Bill

Am I doing something wrong?! I've been trying to view my bill on this site but not able to. When I click on the 'view my bill' link, it takes me to 'My Account Summary' page but there is no bill to view! Can someone help me please

Resolved! account overpay / bill refund not received yet

i cancelled my contract in dec at the beginning and was told i will prob get some money back. anyway to my surprise i was billed again in january so i cancelled my DD before they could chargae me. i then spoke to someone online about it and he told m...

Resolved! Help with data please??!!

I have had my current iPhone 4s on an O2 Unlimited+ 24 months contract since April 2012. Previously, I have only ever had a maximum of 750MB data allowance per month and never had any issues with running out or going over. On this contract, my data a...

O2

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