Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! how can i stop my son from going over his limit

is there a setting that stops my son from going over his limit. He has an LG L3 (if that makes any sense)

Resolved! Internet error code

I have currently moved onto pay monthly from pay & go and transferred my old number. I have had this phone now for 2 days and after talking to 6 different people about my Internet i am still not getting any Internet access and get the error code FFFF...

Resolved! Lost sim

Hi there, I lost my phone (pay as you go sim) and don't know how I can get a new sim with the same number? Any suggestions how to approach this please?

Resolved! Using PAC code and contract dates

Hi - have just got my pac code - contract runs out in less than 30 days. Do I arrange for new provider to start from that date - presume I have to pay for end of this contract anyway.

Resolved! How do you speak to anyone at O2 customer services - JUST IMPOSSIBLE

Just impossible, I want to spend money, but this is the 4th day I am about to give up after hanging on for more than 15 minutes AGAIN... dont say the website it doesnt offer what i need.... Dont expect to get this published or a response - O2 you tre...

Resolved! Do o2 have any plans to upgrade network in my area?

Can I find out if there's any planned work due to improve network strength in my area? It seems to be getting weaker and weaker - I've had 3 different phones in 6 months and none of them get decent signal strength indoors with frequent occurrences of...

Resolved! Leaving O2

I sat and "chatted" on line for about two hours. All I wanted to do was end my contract early and start a new one immediately but with an iPhone rather than the Sony Ericsson one I have on contract. I was passed around from department to department e...

Resolved! Upgrading 2 months early

Hi, I am able to upgrade end of July with the contract that I have got, but I was in an accident yesterday and my phone got damaged badly. Is there anyway of being able to upgrade early?

Resolved! o2 will not give me details of a phone call made to police on the 10th oct 2012

i also have a contract phone with o2 and 2 payasyougo im going to court and need to prove I rang the police between 930am11am 10/oct/2012from one of my phones it was recorded by the police as i am bing attacked but o2 will not give me my details and ...

Resolved! Discounts

Hi, I was informed by a friend that I could benefit from discounts to my monthly bill as I work for the NHS. You ask for an EIN number but I do not know how to obtain that and what the number is supposed to be. Could you please let me know the best w...

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