Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! sim card

Hi, I want to change my old phone which is a nokia. I am using an 02 sim top up card. I top up £10 a month then get 300 free texts have been on this offer for years now. Can I use this sim on another phone, say like the htc sensation.Or if the new ph...

Resolved! Can't change tarriff...

I went to change my tarriff from pay and go go go to o2 unlimited, yet it says my tarriff won't end until 2033...does this mean I can't change or not? I don't understand

Resolved! Cancelling contract/early upgrade

I had my one month early upgrade come through today however I already knew that I wanted to cancel my contract as I do not want another 12/24 month contract as I will be going abroad for a long time soon.I get billed tomorrow (17th) for the previous ...

Resolved! Connection FeE

My services were barred as I dint pay the bill.On making the payment I was asked to pay a 15 pound connection fee!!Can someone please tell me what is this about

Resolved! trying to upgrade and have waited over 3 hours on hold over the past 3 days!

I have been an o2 customer for over 12 yrs and my contract is due for renewal, so i thought id call and upgrade my phone. I have tried numerous times in the past three days to get through but still havent been able to speak to anyone. Feel like i sho...

Resolved! Internet Usage

On my contract I get 500MB of internet a month. In he early days of last month, I checked my bill and found that I had 25MB of internet with over 15 days on my bill left. I thought nothing of it and simply thought that I had used a lot of internet, b...

Resolved! samsung galaxy ace wifi / data charges

Hi , i am George , 58 year old male , got new phone galaxy ace 2 months ago , never use it for internet use / data etc , just purely phone , but geo charged 15 quid last month for usage of wi fi , argued the point of never use it , but they say i sho...

Resolved! Payment card edit

How do I update my debit card on my 02 account

Resolved! Termination fee...

ok my head is spinning at the momement I cancelled my contract - doneI payed my last bill, 04-05-2013 now for some reason, not that im complaining for my bill for 04-06-2013i have nothing to pay and was £6 CR. which makes sense as my phone was cut of...

Resolved! Pac code

How do I find out my pac code?

O2

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