Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Teenage daughter racks up high bill

My teenage daughter who has a phone through me has managed to rack up more than 150 quid's worth of calls in 2 days!!Is there anyway you can set an upper limit on a pay monthly phone contract or arrange for a warning message to be sent to the parents...

Tethering with Ipad on pay monthly sim

Can anyone help please as support just not seem to get it, I got a 24mth contract phone and contract, after 2 mths I did not want the phone but wanted to put the sim in my Ipad3, did this and works great since June 2012, every now and then APN needs ...

Resolved! paying my bill

Hi. I tried to pay my bill online and I keep having error, I tried to pay it by the phone- payment failed, but I have Visa so they should accept it. Did anyone have similar problem? Do you have any number to O2 customer service?

Resolved! itemised bill

i need to get an itemised breakdown of the bill due, as i need to reclaim some of the costs associated with itHow do i do this ???

Resolved! Communication failure. Secure connection failed

Does anyone know how to sort this error, I havent been able to connect to internet all day. Thanks.

Resolved! sim card

Hi, I want to change my old phone which is a nokia. I am using an 02 sim top up card. I top up £10 a month then get 300 free texts have been on this offer for years now. Can I use this sim on another phone, say like the htc sensation.Or if the new ph...

Resolved! Can't change tarriff...

I went to change my tarriff from pay and go go go to o2 unlimited, yet it says my tarriff won't end until 2033...does this mean I can't change or not? I don't understand

Resolved! Cancelling contract/early upgrade

I had my one month early upgrade come through today however I already knew that I wanted to cancel my contract as I do not want another 12/24 month contract as I will be going abroad for a long time soon.I get billed tomorrow (17th) for the previous ...

Resolved! Connection FeE

My services were barred as I dint pay the bill.On making the payment I was asked to pay a 15 pound connection fee!!Can someone please tell me what is this about

Resolved! trying to upgrade and have waited over 3 hours on hold over the past 3 days!

I have been an o2 customer for over 12 yrs and my contract is due for renewal, so i thought id call and upgrade my phone. I have tried numerous times in the past three days to get through but still havent been able to speak to anyone. Feel like i sho...

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