Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Turkey - charges

I am going to Turkey tomorrow and it is not listed as one of the Countries included in o2 Travel. Any idea how much I would be charged for making a call, sending a text and using data whilst away.Thanks Jenny

£1 Data charges

Hi, ive just got off live chat and wondered if anyone can help. Now i was losing my temper a little as i feel he didnt understand what i was after. Obviously i know what im asking but realize i may not be explaining my problem clearly. Would apprecia...

strange

Hi thereLooking for explane how its happend I have 500 text from alowance and 50 mms from data boltons but Ive been charged for sms....confuse dot com

Resolved! Not receiving/sending texts from/to one number

Texts suddenly stopped getting received from only one number on my iPhone. All other numbers are recieving my texts and I am getting all of there texts apart from a couple. What can I do to solve this?

Resolved! Stop data on teens phone

Does anybody know how I can stop my teen from using data outside the home....it's costing way to much...he only has a £10.50 contract which allows him minutes and txts. He can access wifi at home, however when he's outside he is connecting which I ha...

Can not view my bill

I sign into my account but cant view my bill !

Resolved! call minutes

I have just had a high bill due to going over my 400 minutes. When I call other O2 users I know that is free of charge, but are these minutes included in my 400?

Resolved! Paying bills form abroard

I have been working abroard for a few weeks and my phone bill for this month has gone very high - i tried paying online but my cards were all refusedI've had my bank now clear the fraud blocking on my card for my 02 account BUT when i log in to 'my 0...

Unlimited minute and long calls

Hi everyone just recently switched to unlimited minutes tarriff and was wondering if theres a cap on the length of calls before you get charged? I read the T&C's and can see no mention of one so pretty sure there isn't, just want to be 100% sure as I...

Resolved! Pay Monthly Change Tarriff (found the answer, please ignore)

Hi there everyone, I'm looking to upgrade my tarriff because its cheaper now for the unlimited minutes and texts than my current tarriff from when I originally got my phone which is 600 mins and unlimited texts, I was just wondering when that would t...

O2

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