Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How do I view a graph or list data usage over a period of time not just per bill?

HiIs it possible to create a graph or view my maximum data usage over my contract period? I am about to upgrade and wondered what my max data usage is to pick the right tariff.Thanks

Resolved! Charged TWICE for texts!!!!!

I have tried to explain to the incompetent staff on your online chat that:Between the 27th of July 2013 and today every single text I sent to my contacts in Greece has been charged me TWICE even though the text was UNDER the 160 characters limit.The ...

Resolved! How do I cancel my contract!!!!

I have asked O2 to cancel my contract 3 times now and I have had no joy!!! Each month I get a bill I phone and chat online to cancel and still they say my contract is liveHow the hell do I cancel and keep it cancelled?????!!!!!!

Resolved! Disgusted with repair service and customer service

O2 have lost my custom for good! I have had bad experiences in the past but this latest matter has been the final straw. Last week I sent a HTC8X phone in for repair under warranty because the charging connector was faulty and I had to hold the plug ...

Resolved! don,t want to renew

hi I do not want to renew my contract when it reaches the end of the 24 month period. I have spent a long time waiting for my call to 202 to be answered only to be told that they could not access my account due to computer problems. I have also used ...

Resolved! Number blocking

Is there any way of preventing calls from a particular number on a mobile phone?

Customer service phone? live chat? Ehere the hell are you?

I really don't know why I bother with o2..put up with this lousy customer service too long. Now you cannot even reach them by live chat or phone. I have threatened to move my THREE o2 accounts to VODAPHONE previously and they basically dont give a da...

Resolved! Possible to swap 2 contracts between 2 SIMs..!!??

Hi all, Just upgraded to Apple iPhone 5 but am swapping with my Dad for his Sony Xperia Z. The iPhone takes a nano SIM but the Z takes a mini/micro SIM. The issue we have is that we want to keep our tariffs/numbers, but due to the fact that our SIMs ...

How to stop o2 spam messages?

I have tried texting stop 5 times, nothing. Called Bombay and asked them to stop spamming me with inane and irrelevant offers, nothing. Been on hold now for 26 minutes, no joy. Who do I have to kneecap?, just give me a name.

Resolved! Porting number from PAY MONTHLY to PAYG

Hello, I have tried to get live chat operator to help with no avail so I thought I would give this forum a try. I have finished my PAY MONTHLY contract and want to shift to PAYG for a few months while I sort out some finances. I have got both my PAY ...

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