Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 4G.....

Hey, I already have a HTC One 4G ready handset on the refresh contract.... How will i be able to change onto 4G.... Do i need another contract or does it just change over.....???? Many thanks All

rip off

Hi,I was an O2 customer for 7 years and it all started to go down hill when I moved in December 2012. O2 guarantee a G2 signal. I did not get it in my new flat. I was told by an O2 advisor that it is because of a maintainance, that they are sorry and...

Resolved! Can't opt out of ALLROUNDER from Montenegro

I'm in Montenegro and have been trying to call 2425 to opt out of my roaming before tomorrow but am told my calls are blocked when I dial. I'll be charged £6 for nothing tomorrow ifI don't get this right. Can anyone suggest anything?

Resolved! Upgrage pay monthly contract

Hello, Does anyone know if you are able to upgrade when you have 11 months left out of your 24 months contract. I am off course looking to see if there any chance of doing that without paying any money. I am assuming no is your answer. Regards, Anam

Resolved! SIM only but online I have no account?!?

For years I've just gone along with an O2 SIM only account paying £15 a month. Thought I'd explore other options on-line. Back in 2009 I registered on-line so I logged in with e-mail username and password. I got logged in, there's my phone number on ...

Resolved! Mobile Data Allowance - where is it going?!

I use an HTC one X. I have 1Gb data allowance. At the beginning of each monthly term almost all my data gets used up within a matter of 3 days - without me browsing or streaming anything. I have an exchange email account and Gmail which automatically...

Resolved! What happened on renewal?

My 1st renewal date for my monthly contract is 1st October. I want to look at changing to giffgaff but I am away for a couple of weeks at the end of September including my renewal date. My question is will it renew automatically and force me into ano...

Resolved! Non eu call charges while in Greece

I arrived in Greece two weeks ago, used my mobile as frequently as I needed safe using eu rates my bill would be manageable.. However I have got £70 extra charges. Looked at the bill and i have been connected to Turkish network ?? I'm assuming its cl...

Resolved! Texting abroad

Hi I'm just about to board a ferry to holland.Could someone please help me. Both me and my husband have O2 I phones. Can we call and text each other from our allowance? If not how much does it cost. Also how much does it cost to do both to other mobi...

Resolved! Age restrictions

Just tried to listen to tunes on youtube and I was asked to enter my credit card details in order to verify my age. The thing is I've used this dongle for over a year and had no such problems on my old laptop. Could it be the fact that I have a new l...

O2

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