Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Why are O2 telling me my call is important, but they won't answer the phone!!!

I've been ringing O2 on-and-off for around a week now. I've been WANTING TO PAY FOR AN EARLY UPGRADE (GIVE THEM MONEY). I've called on various days, at various times of day, but just get the excuse that 'We are experiencing heavier than usual call vo...

Resolved! No service who do I contact.

Hi,I've got no service on my phone all morning. Who do I contact?Regards,Jim.

Resolved! Numbers starting with prefix 03

I am on the O2 unlimited pay monthly - 'free' calls, texts and 1g Internet contract. Please can someone advise me if telephone numbers starting with 03 are included as a 'free number' as is the case for numbers starting with 01 and 02. Many thanks.

Would be nice

Hello, During BT's fibre update, they publish the next locations. It would be nice to know if the vodafone mast near my office was in line for an o2 marriage. Tugo is excellent, but for business visitors on o2, they have nothing and people that don't...

Resolved! Has my bill been paid

Hi there can you tell me if my latest bill been paid.As at this moment in time,i cannot not send any texts message's, and also cannot make any calls.

Resolved! Not renewing on renewal date

Hi there, Just wanted to know, how do I let O2 know, that I don't want to renew on my renewal date? I want to explore other options, but I can't seem to find the right place. Thanks.

Resolved! Putting Account Into Credit

Hi guys, Seeing as O2 don't seem to want customers to email them questions direct (nice customer service by the way!) I was hoping someone in here might be able to answer a question. I currently pay my contract monthly by direct debit but I was wonde...

Resolved! Urgent help needed regarding my contract

Hey guys, First off, I just want to say I have been with o2 since i got my first phone, and have never had any problems with them. However, I have been informed today by my employer that my job is under threat due to "hard financial times". this is a...

Resolved! 4G activation delayed

Signed up for 4G tarrif this morning and as of now am awating for it to be activated . My order status is still showing as "In Progress". Call O2 after 30 minutes some one picks up and tell me that it will be upto 24 hours before 4G is activated. Thi...

Resolved! Network issues in G51 area glasgow

Hi All, Just wondering if anyone else is having voice issues within the G51 area of glasgow? Phone calls sound very bad and have lots of drop outs, my friend has the same issues but when outside the G51 area this issue goes away! Data and text messag...

O2

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