Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Upgrade airtime rwfuns

I upgraded my then iPod pro 11 for my latest iPad Pro 12.5. I noticed only a couple weeks back that I’m still charged airtime for both upgraded and the previous airtime from the previous contract. This means I’ve been charged 2x airtime of 35£ since ...

Texts sending twice

Hi, I have recently gone onto a sim only deal. When I send a text, the recipient receives it twice. It seems to take a while to send, then sends two in one go! Help please!

Rolling plan

hi I want to start my £15 rolling plan today but it won’t let me how do I start it today?

Replacement sim

I migrated to 02 from Virgin last year , the signal for 4g and 5g on 02 has been poor compared to Virgin . No improvement for many months . Having looked on 02 forums , it was suggested as a fix to try and replace my existing Virgin sim with an 02 si...

How do I see my final bill?

I got a text saying final bill was produced, the amount looks wrong. How on earth can I see it? MyO2 app says not a customer, login to myo2 on a web page and it shows nothing. This is pretty rubbish.

Application

Hi I have been told my application has been accepted and to log on to my account. When I log on, I can’t find the application anywhere. The application number is NC70171028.