Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237226 Views
  • 2 replies
  • 2 kudos

Resolved! PaC code

Hi there need to get a pac code as im moving to tesco mobile  

Tannerman by Level 1: Joiner
  • 212 Views
  • 1 replies
  • 0 kudos

Resolved! O2 and Virgin media customer

I'm a customer of both O2 and Virgin Media. Do I get free roaming in Turkey?

LL2707 by Level 1: Joiner
  • 267 Views
  • 1 replies
  • 0 kudos

Resolved! Changing date of payment

Hello how do I go about changing my direct debit date please 

Tia19 by Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

Legit email? O2 seem confused?

I received an email on 01/05/24 that seemed to be from O2, this email was to tell me that my prices were going up on some bolt ons, and therefore I could cancel my airtime plan, no cost, within 30 days. I have spoken to two separate O2 customer servi...

Sim contracts

Had a text saying my sim contract will disabled from o2 (REMOVED) not if this a scam text

_jay47_ by Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

HELP Legacy 360 Nukber Port taking too long!

Currently in a Legacy to > 360 migration. It’s taking forever for my number to port across from my old legacy pay monthly to new 360 SIM only eSIM! I’ve already been in touch with CS multiple times. My old account is due to be closed tomorrow! Accord...

Mw1747 by Level 1: Joiner
  • 716 Views
  • 6 replies
  • 0 kudos

Resolved! Some of our terms and conditions are changing

HiI've recived email from O2 saying that O2 is making changes to t&c and I have a right to cancel my airtime contract in next 30 days and either continue paying my Device Plan in the agreed monthly instalments or I can pay the remaining balance off i...

Untitled.jpg
PiotrT by Level 1: Joiner
  • 1480 Views
  • 3 replies
  • 0 kudos

Contract extended without consent

Hi , I currently have 4 separate phones ( children/ wife and myself ) all separate contracts. The contracts expired sometime ago, approx 3 weeks ago received communication from O2 showing all 4 contracts had been renewed on a 24 month sim basis. I ha...

Tonynn by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Failed direct Debit

My direct debit for insufficient funds. but i had funds in the account.What can i do to settle the bill?

DMO by Level 1: Joiner
  • 396 Views
  • 2 replies
  • 0 kudos

Resolved! Urgent help required. O2 Credit Default - Applying for Mortgage

Hi everyone, I know this is a common topic out there, reaching out to see if anyone can help here as i'm desperate to resolve this. Its causing me and my family huge amounts of stress right now! I recently became aware of an O2 account associated wit...

totom by Level 1: Joiner
  • 763 Views
  • 3 replies
  • 0 kudos