Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! contract minutes & free 02 to 02 minutes - which gets used first?

hi, say I have 100 contract minutes and 100 'o2 to o2' minutes available - if I phone someone else on o2 which minutes would get used? Would the 'o2 to o2' minutes only get used once the contract minutes are up? ThanksSimon

Resolved! Signal is gone: O2 is not even on list of my network carriers anymore

I'm devastated, I have lost the signal on Friday afternoon and since then it hasn't come back. I use iphone4 which works fine, but now I can only use it on wifi. Can't call/text/use mobile data.I have tried everything: soft reset, hard reset, airplan...

Resolved! Adding an iPad data account to an existing O2 account

Just wondering if it was possible to add an iPad data account to my O2 account - I have added a second phone to my account sucessfully but can't work out if it's possible to do the same for my iPad.....I tried entering the "mobile number" of the iPad...

Resolved! 'Free Upgrade after three months'????? No its not Free

HiHas anyone had the same issue as me. I took out an account with 02 for my 10 year old son and was told in the shop in London that after 6 months I would be entitled to a free upgrade on the handset. We didn't really believe this and then got in tou...

Resolved! Voicemail issue

I am on pay and go go go, and topped up £10 to activate the tariff. I just tried to call my voicemail and was told that I didn't have any credit - but I have just under 75minutes free call time remaining. Why won't the call go through?

Resolved! no longer recieving throttled internet after using up data allowance

When did O2 stop allowing users to continue having mobile internet at a throttled speed after using up their data allowance?

Resolved! HELP!! other O2 numbers are being charged to call me on monthly o2??

hi im confused but i just got a monthly o2 contract phone today and my friends who are on unlimited payg o2 are being charged out the credit to call me.. can someone help?? i dont understand?

Balance brought forward

So what does this mean ? ... It does mean they owe me right ?? Because I'm not paying an unexpected phone bill for that amount lol anyone care to please share a light in this one not so bright man ? Haha

lost phone

Please can you help me. I have lost my phone and i am worried that some of the stuff on it may be unhealthy if in the wrong hands what can i do.

Resolved! upgrade change of mind

HiI upgraded a month early over the phone and paid small Charge which I'm ok with. However I'm not too happy with my phone (I went from iPhone 4s to Samsung s4) how that I've handled it I realise that it is a bit too big. My question is what are my o...

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