Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

o2 strike a deal with....... The Sun

So 02 have made a deal with the Sun+ to provide services to those signing up on the 4g contract. I really hope o2 understand what they have done, I for one will not have anything to do with that newspaper or any services they provide and will be leav...

Resolved! Travelling to Cork in Ireland

I will be travelling to Ireland shortly (southern). I am on a contract and wish to know how much it will cost to use my phone whilst there. I do have o2 travel. Would it be cheaper to buy a sim card there?

Resolved! Checking my bill on wifi

Hi all, i cannt seem to be able to check my bill over my own wifi, any ideas?Hugh

Resolved! Calls to UK from New Zealand

I'm off to New Zealand for a month and was wondering whether theres any bolt on available for me to access cheaper calls home at all? I can see the bolt on for calling abraod from the UK? Quite a few family members with o2 but can't see anything othe...

02. Price Rise. Inability to explain. Spelling.

Well, after complaining to 02 regarding the recent price rise I received an e-mail which ended with the following: "We trust this provides you with an adequate explanation our decision."It also contained the word price spelt as prise and intio instea...

Penny Pinching BIGWIGS!!!

Dear Forum, I am absolutely sick to the teeth of O2 pinching credit from my Pay and Go phone for things i don't use or haven't even signed up to. It's an absolute disgrace coming from an international corporate business that must be making BILLIONS o...

Resolved! Inactive Sim

iMy I have a mobile phone which I use mainly for incoming calls...today it shows "inactive sim". Is there any way I can get this number back working again?

Resolved! Lost phone. Can I use a borrowed Phone?

Hi: Lost my Lumia 1020 phone, and going through the insurance process. I have a feeling it is going to take a while. In the mean time, a friend lent me her iPhone 4 from O2 because she just got an upgrade. Can I somehow use this phone and the include...

Customer Service and Sorting a Bill- any advice?

Hello everyone, I'm a parent that pays the monthly bill of my teenage son: I'm the account holder and he's the handset user. At the end of December, 02 changed the T&Cs on the account mid-billing month without letting me know and my son racked up a h...

Resolved! iPhone Sim Swap No Data

Hi there, not sure if I have posted in the right place, Anyway, I have an iPhone 5c and was on pay as you go simplicity until yesterday when I upgraded to a 12 monthly contract simplicity sim deal. I had to do a sim swap and since then all seems to h...

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