Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Web Top-Up not working

Can't access Web Top-Up.Link just gives me the spinning circle and a timeout.Accessing via O2 3G dongle.Obviously NOT 24/7 as claimed.

Self help guide: Is the network down for me or everyone?

Things to check before contacting O2:Try switching your phone off and on, to refresh your network connection. If this doesn’t help, try selecting the network manually, using your device’s settings.If you’re having issues in different areas, try testi...

Resolved! Can't use phone in Italy

I ve bought an iphone 4s in stratford and i cannot use in italy because it s blocked for o2 network .. and i need to use wind (italian network) what can i do?

Resolved! unexpected hihh bill

I have just refreshed my pay monthly contract but it seems my bill will be much higher than I was led to believe

Resolved! Duration of credit balance

How long is the unused balance of pay as you go left on user's accounts?

Resolved! Cost of Text Messages in the USA

I have a phone on the "online simplicity 10 12 month" package. which includes unlimited texts. I've just noticed that in January I was charged 40p per text while in the USA. Is this right? How can I reduce this cost on a future trip?

Resolved! reading my texts online.?

can i read my texts online ? my sim has been damaged is there any way to access my text messages online ?

Resolved! Is there a definitive list of blocked ports please?

Hi All, I'd like to know if there's a definitive list of ports that are blocked by O2 (or more likely, a list of open ports!).I run a number of online services from home on a hobby basis and have recently set up a Radicale calDAV server running on po...

Resolved! Recommending someone to o2?

I'm looking to join o2 in the very near future and my wife has been a loyal customer for 10 years plus. i was wondering if there are any incentives for her recommending me to you? im in abit of a pickle with my current provider Vodafone who cant prov...

Resolved! 3G [data allowance] availability & cost

It is a disgrace. I have been an o2 customer for years and never have I felt so robbed. My tarrif allows me 1GB of data every month. Now unless your streaming movies or downloading a tireless amount of music 1GB of data is more than enough for the av...

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