Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! cancelling my contract

Can i cancel my contract online?

Resolved! My monthly extras

Good morning, I have notices on my phone bill that since January this year I have been charged £2.50 for "My monthly extras" . Can you please tell me what this is for? my mobile number is. Thanks Martin

Resolved! Live Chat is shocking!

I've used Live Chat twice in the last few weeks and both times they gave me the worng information.I only wanted to ask about my sim and had waited on the phone for half and hour and knew as it was getting near closing time, they wouldn't be able to h...

My O2 accounts and high bill

Hi, I've got two O2 numbers. One of my numbers has a bill of £1700 as I was stupid to use charge to bill and didn't keep track of what I was spending. O2 have put a bar on incoming and out going calls and texts on that number. Will O2 but a restricti...

Video calls

Hi ive got a o2 unlimited contract so are video calls included in this?

No internet for 1 and half weeks

Hey yes fantastic carnt even get my basic data usage working 1and a half weeks no internet Trafford park joke 1week compo £8 disgusting I accepted then suprise again 3 more days not working again stay clear from 02 in future voda sounds good

Resolved! infinite bills and cut with no reason to my connection

hello I want to know if it is a normal procedure say that there is a fixed bill of Pound 22 a month in the beginning of the contract and than see arrive infinite bills for several months and have cut to my connection with no reason. my month start on...

Nexus 5 delayed text messages

Hello all,I have had the Nexus 5 for a few months now and have been liking it. Last Thursday I upgraded my SIM only contract to a 4G tariff. Ever since I have been getting delayed text messages.O2 sent me out a new SIM (well, 2 actually) and I activa...

Resolved! premium and information charges

Hi. I have just been charged £10:00 premium charge and the only reason I can think of is, a recorded message I received and it said "press 9 to stop these calls" people out there beware don't make the same mistake I did.

Resolved! [Help] Pay And Go Go Go 500 Texts + 75 Mins + 250MB Web

Hi,I need some explanations about my new SIM card "Pay And Go Go Go 500 Texts + 75 Mins + 250MB Web".I bought that new SIM card 10 days ago in a O2 shop, because as a French intern for only few months in Northern Ireland, I don't need more than 500 t...

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