Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 248598 Views
  • 2 replies
  • 2 kudos

Resolved! Accessing balance on a second phone online

I have 2 mobiles one is used by my husband, I have the other. I top up ok on both phones online but can't access the balance on the 2nd phone on the web. We get no signal here in N. Norfolk so I can't always check via phone. How do I do it online, an...

Marchant by Level 1: Joiner
  • 1499 Views
  • 1 replies
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Resolved! Tariffs on O2 Website

Hi All, I've been looking at the tariffs on the website and they only seem to be O2 refresh and 4G. Many other tariffs are shown on comparion sites and I am wondering if some are hidden away on the O2 site or they really only offer those two sets of ...

Anonymous by Not applicable
  • 2109 Views
  • 13 replies
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Resolved! Merged accounts

Hi, my wife merged her and my O2 account. Can I unmerge them? How? Dave

Anonymous by Not applicable
  • 2106 Views
  • 2 replies
  • 0 kudos

Resolved! When all data has been used...

Hello, When I signed up for a 12-month contract in February this year, I was under the impression that once my 1 Gig of data was used up, I would still be able to use network data but at an extremely reduced speed. This was said to me by the gentlema...

Anonymous by Not applicable
  • 2735 Views
  • 16 replies
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Resolved! Where do I stand on my faulty phone? Please help.

Hi there, I am desperately seeking advice as to where I stand on a contract deal.I took out a 2 year contract with o2 via Carphone Warehouse which included a Sony Xperia SP.From day one I had intermittent signal issues and terrible wifi, so I returne...

Anonymous by Not applicable
  • 2676 Views
  • 18 replies
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Resolved! Reducing masts

I trust o2 are not going to reduce the number of existing Masts due to 4G like other companies are apparently now doing, therfore reducing Signal strength for 3G customers like me ?

Anonymous by Not applicable
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Resolved! 08 bundles ?

I have noticed that 3,Vodafone,Virgin and EE all do some form of 08 bundles or price plans. O2 seem to be left behind with this. Would anyone else be intrested in some form of 08 bundle/price plan ? Does asnyone know if O2 have any plans to launch on...

Anonymous by Not applicable
  • 1458 Views
  • 3 replies
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Rude Customer Service Call Agent

Hello and good morning everyone and hope u guys are doing well and good...Well basically I'm furious and really angry and its hard to get me to set off...by that 1 rude O2 call centre agent I mean its there job to listhen to us customers and help us ...

Anonymous by Not applicable
  • 3009 Views
  • 15 replies
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Resolved! speed to refresh update

I'm just wondering when my amount to upgrade is going to changeI spoke to someone on the online chat after paying my recent bill who told me it would chabge. I paid it two weeks ago however it wasn't due until the 20th so i expected it to change afte...

Anonymous by Not applicable
  • 2199 Views
  • 9 replies
  • 0 kudos