Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No mobile data

Last week I upgraded my iphone 4 to 5s, and all has transferred fine apart from mobile data. I have made the changes required in settings, rebooted and still get message 'could not activate data network you are not subscribed to a mobile data service...

Resolved! Unlatching request

I am so frustrated with trying to get my iPhone 5s unlocked. It may have been my falt for submitting to many forms as I was unaware that my iPhone was not registered to my number. I'm sure I have fixed this issue by making a charged call and connecte...

Resolved! Bolt on

Hello I selected to add a bolt on of 1gb of data at a cost of £8.55 on Saturday afternoon but I have not heard anything. Could you please tell me if this had been added please?

Resolved! Won't let me do O2 Refresh?!

Hey guys! I'm trying to upgrade my phone early using Refresh. It says that if I pay 16 pound something I can upgrade early (Im due an upgrade on the 14th). I'm impatient and want to do it now... but everytime I click Refresh it just says that I'm una...

Resolved! Group messages sending as a multimedia message

There seems to be a few similar issues but none quite the same as mine;About a month back I recieved a message from a friend saying O2 had sent her an email saying that I had sent her a photo. I thought this was rather strange but forgot about it, si...

Resolved! How can I cancel o2 12 contract

I'm really unsatisfied with the 'monthly contract SIM card' I ordered from telesales of your company .It brought finically and psychologically bad effect on my life!The following points are my complains！1.the salesman hoodwinked me on the phone！2. th...

Resolved! Sim only contracts 12 month

Hi. I am currently on pay as you go. I would like to get a 12 month contract sim only. How do I keep my number?

O2 4G is here - and ..............

I have been trying unsuccessfully for months to find out when O2 might extend 4G coverage to Northern Ireland. If the Gurus know they are not telling and when I checked on O2's online Network Coverage checker this morning it simply said there is no 4...

Resolved! Transferred o2 pay and go number to my o2 contract and 4 days on I have no number at all

4 days ago I requested o2 to transfer my pay and go o2 number to my o2 contract, i was told this would happen the next day, upto 24 hours, the next day I lossd service on both sims, 24 hours later I still had no service, so I rang both my numbers and...

Resolved! Checking allowance left

I'm trying to find out how many minutes I use each month as I'm on unlimited contract but it's turned into £60+ p/m mostly due to VAT. It keeps saying look on the my O2 app but I can't find anything it just says you have unlimited left. My contract w...

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