Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing Pay Monthly Tariff

Hello, I currently pay £37.99 p/m for a Galaxy S4, unlimited texts and calls, 1GB data.Is it at all possible to change the tariff to one that is being offered on the o2 store for £38 p/m but instead with 5GB data, or am I stuck with my current one? I...

Resolved! Recieving UK calls on Isle of Man

Think the OP has got an answer so perhaps I can hijack the thread a little? What are the costs of receving UK calls (Both pay monthly and PAYG) when in Europe? Is the Isle of Man (In a telecoms sense) still treated as part of Europe? I attend the TT ...

Resolved! Receiving calls from a local landline while abroad

I am currently on holiday staying with my parents in New Zealand, and I was wondering what charges apply to me receiving a call from her landline to my mobile, both while I am in this country and when I am back at home.I had a text saying I have to p...

Resolved! Transfer to business account

Has anybody transferred there personal monthly contract to a business contract? Is this possible? Is it easy? Is it free?

Voicemail 1760 and 1750

If you have problems using 1760 and 1750 to activate and deactivate voicemail, see if you have TUGO installed and make sure that it's the latest version. If it is, start up TUGO and go to settings. You activate and deactivate voicemail from here. I d...

Resolved! Texts being undelivered

For the past couple of weeks my texts have not been getting recieved by one of my contacts, I am however still recieving theres; often getting duplicate texts in the process. The problem seems to come and go and so far I have not resolved it. I can s...

Resolved! Over-charged again

Hi Everyone, Hi Toby I joined this group as I need an urgent help regarding O2 over charging me and wouldn't be considerate even though I have been with them for over 5years. Here is my problem; Okay, I took out another line in February 2013, and eve...

Resolved! O2 Travel tariffs

I’m in France, I’ve just called O2 and spoken (for 20 mins at what cost I do not know) to an ignoramus who prefers to talk over people than actually listen to what they want. I have explained the message from O2 regarding O2 Travel how it states 50p ...

Resolved! No mobile data

Last week I upgraded my iphone 4 to 5s, and all has transferred fine apart from mobile data. I have made the changes required in settings, rebooted and still get message 'could not activate data network you are not subscribed to a mobile data service...

Resolved! Unlatching request

I am so frustrated with trying to get my iPhone 5s unlocked. It may have been my falt for submitting to many forms as I was unaware that my iPhone was not registered to my number. I'm sure I have fixed this issue by making a charged call and connecte...

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