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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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Bill

Hi there, I have just had my bill for this month and I usually pay around £12-£13. However, this month is £25. Just wondering where this big jump came from?

Steph18 by • Level 1: Joiner
  • 260 Views
  • 1 replies
  • 0 kudos

Resolved! My data usage whilst jn dubai

I renewed my sim dealWas told my data would be used in dubaiBut not happenedI am being charged a lot of money to use thisPlease can someone advise

Imran1977 by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

My O2 account is a complete mess.

Can I get some assistance with my O2 account? It’s a complete mess and I’m trying to leave O2 entirely now. I have a raft of issues, but the most pressing one is that I requested a PAC code and moved my number but it seems to be left in some sort of ...

psykix by • Level 2: Apprentice
  • 516 Views
  • 4 replies
  • 0 kudos

Is 02 MasterCard a scam?

I have been back and forth with O2 claim and O2 support all morning in regard to my claim been turned down for my prepaid MasterCard. It shows on my account that I dropped my data making my claim invalid. This is incorrect. I have not changed my data...

Hattie_1 by • Level 1: Joiner
  • 497 Views
  • 3 replies
  • 0 kudos

Resolved! I have lost my phone

I am unable to get a code sent too me as my phone has been lost. I need assistance getting into my account, please.

Leanne11 by • Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

Unable to get a line on any of my O2 SIMs

I have three monthly SIMs on two dual SIM Samsung S10+ phones and I have been unable to get any of them to work, except one on occasion. If I try to call either the other mobile phone or the landline it says either if it goes through "It has not been...

ASH27 by • Level 1: Joiner
  • 339 Views
  • 2 replies
  • 0 kudos

Bill

Hello,how do I look at lessening my phone bill each month? 

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