Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Priority

Ever since it got updated wont work anymore keeps saying expired on everything i click onanyone know how 2 fix it

Resolved! Switch to PAYG - do I get a new SIM card (keeping same number)

My 24 month contract runs out on 29th October and I want to go PAYG with 02 from then on. Anyhew - I went on livechat this evening and I was advised they could switch me over to 02 pay as you go no problem. I agreed to this and they told me the reque...

LOSS OF PHONE SIGNAL STRENGTH (INDICATOR LIGHTS)

Dear Kudos, I have an iPhone 5 and since the end of last week, I have lost my signal strength and my iPhone only shows two lights - sometimes dropping to one within my residence. Prior to this, I have five lights always on. The transmitting mast is l...

New Month... 0 minutes?

so it's now reached my bill date and my data and text have been set back to what they are supposed to be but not been given minutes, why is this? will it show up later or have i done something wrong?

Resolved! Phone mast down, poor support

Hi, My phone has had an intermittent signal when at home since Thursday, meaning that i cannot send or receive calls SMS easily and cannot make telehone calls. Checking the o2 status website its a result of a known problem in a nearby town. My neighb...

Resolved! Upgrade early

Hiya, apologies if this is in the wrong place. I figured I'd get answers faster on here than waiting for the agents online the day after the iPhone 6 is released!I have an iPhone 5s but as it's only 16gb it's nearly full and that's without the new iO...

Resolved! Reset Data

i read somewhere on here that it's a good idea to reset your data the day before your new month starts, my new date is tomorrow so was just wondering how i reset data without deleting any apps/messages etc? many thanks!

Resolved! Change Tariff

so i can change my tariff from tomorrow i want to change to the £28 one which includes unlimited texts/calls and 2gb data (i think i can get that, with o2 refresh) and will i get charged for more than a month or anything?

Resolved! This Is Crazy

Ive been trying to contact a O2 customer service since 5.45pm and its now 7.40pm i give up...The lines are busy because of the iphone release so what are we as existing customers suppose to do just wait in line or call in couple of days times lolThis...

Resolved! Samsung Galaxy S5

Hi there I've just sent a text to my mate on my Galaxy S5 and it got to 1kg then it coverted to a MMS is it normal or is there something wrong with my phone.PS and when my mate got the message it come thought as a picture message.

O2

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