Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Ayia Napa - O2 Travel

Hi all, Can anyone confirm if Aiya Napa counts as north or south Cyprus for the purpose of O2 Travel/roaming. TVM!

Resolved! Edge network

Is there any way that O2 can disable my phone from using Edge if I request it for my mobile number. The signal in so bad where I work and typically switches between Edge and GPRS. Edge is about effective as using data with the phone in Airplane Mode!...

Resolved! 02 Travel - Ibiza

Quick question. Im off to ibiza in 2 weeks for the closing partys and would like to know if my minutes/texts and internet will be billed the same as in the uk

Resolved! My recent experience with O2 customer service

Hi, I recently had to send my phone, Sony Xperia E, away for repair twice with the same fault (phone resetting itself) which they failed to repair. As a result I was sent a new replacement phone and I was told by more than one O2 employee that it wou...

Resolved! Settings and costs for calls etc from Australia

I live in Sydney but visit UK each year, so I have a separate 'phone here in Oz (Nokia Lumia 800, UK model)with an O2 PAYG SIM card, that I want to keep active, ready for return visits to our daughter and family.I am unclear about the 'phone settings...

Resolved! bills and early upgrading

Does anyone know how long after a bill has been paid does the early upgrade fee drop? I paid my bill on Sunday and have yet to see a decrease in my upgrade cost. Thanks for any help in advance

Resolved! o2 refresh problem

im on o2 refresh, but when i go to upgrade it doesnt give me the option to pay off device plan, it tells me i cant upgrade until 2016, im very confused, it was working the other day as i was browsing my upgrade options

Resolved! data sharing

My Son, WIfe and I area ll with O2 and all have 1gb data allowance each per month. Is there any way my son can share my wire's data allowance as she does not use it and he always max's his?

Resolved! New SIM not yet activated?

Hello! A few days ago I ordered my upgrade to renew my contract, which expires on the 14th October. (It's a 1 month early upgrade due to o2 Refresh). Received it yesterday, it came with a new 4G SIM, although it isn't activated yet. My old SIM still ...

Resolved! unable to view and print bills

Please could you allow access on my accounts so that I can easily view and print the monthly bills as I need to produce them for my business and I have been having difficulty over the past few months. Many Thanks

O2

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