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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! Tariff

Good evening. I have received a text message saying I am out of contract and my monthly AirTime Plan is £20.40. I have previously been paying £10.14 a month so I'm sure you can see my confusion at such a price hike and wanted to check this was not a ...

Annoyed17 by • Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

O2 system thinks I owe them money and continues to bar and place restrictions on my phone

Long story but getting nowhere fast so I'm hoping someone here can help.In January I thought it would be nice to upgrade my phone so used the O2 app to do this and pay the early upgrade fee (224.99). Unfortunately this didn't work. I opted for PayPal...

Resolved! Why cant you cancel an O2 Tablet Airtime Contract ?

Why is it impossible to cancel an O2 tablet airtime contract ? The tablet has been paid for but O2 still want me to keep the airtime contract unless I cancel the contract so I tried to : No way to do this online , the number they give you to call kee...

Dia-Fit by • Level 1: Joiner
  • 468 Views
  • 3 replies
  • 0 kudos

Logging online from abroad.

Hi, I need to pay my overdue bill. However, I am abroad so cannot receive texts to log onto my online account. is there a way I can log on without the text message? Sinead Kinsey

Sineadk by • Level 1: Joiner
  • 223 Views
  • 1 replies
  • 0 kudos

My order

Hi, yesterday I purchased a new phone which was due to arrive today.I have had no DPD message and a delivery man from DPD came to my door with my new phone and asked for my 4 number pin. I have no pin sent to me and I was refused my phone.

Cerise by • Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Fraud

Hello, I have cancelled my contract with you within the 14 days... How is it possible that you are still charging me?

NIki4 by • Level 1: Joiner
  • 361 Views
  • 2 replies
  • 0 kudos

Bill Tariff

I have received a text message which seems to imply my bill will be increasing. Please can you confirm?

DiTarriff by • Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Switching 4 numbers from business contract to personal contract

I have 4 numbers on a business contract which, for various reasons, is no longer required by my business. The contract is through an O2 partner and expired Dec 2023. I would like to add these numbers to my personal contract through an online offer vi...

Rob99 by • Level 1: Joiner
  • 867 Views
  • 9 replies
  • 0 kudos

Resolved! Sim not working

I put my new sim in and it not working 

Conner26 by • Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contract

I would like to cancel my current contract.

Barney1 by • Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos
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