Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 2 Numbers/phones on 1 contract.

I currently have a pay monthy contract. My Wife has an O2 PAYG contract. I would like to have 1 pay monthly contract for both my wife and myself. 1 Bill for both phones. Is this possible? I'm guessing the only way would be to have a business contract...

Customer Services had no record of my order & payment

I ordered an iPhone 6 from my local O2 store in Highcross, Leicester on Sept 19th.On the receipt it states that the order is expected on Oct 7th On that date I went to the store in anticipation of collecting my phone. That was optimistic to say the l...

4G set-up assistant not working

Any one else having this problem??

4G? Can't even get 3G!

I read on another post 3G was introduced in 2003, it's now 2014 and 3G doesn't exist in the PE26 area!It's not just O2 that don't provide 3G in this area, all the other networks don't do it in this area.The local transmitter was down for a while due ...

Contract Cancellation

Just wanted to put in writing how disgusted I am at my treatment by o2 over the last three months. Having been a customer for over ten years, I decided not to renew my contract and move to three as the deal they was offering was unbeatable by o2. I t...

Resolved! I want to receive automatic VAT bills, how do i go about it?

I have to ring or live chat every couple of months to get a bill with VAT details for my small business, why can you not just generate a bill with it already on, on the bottom, it always says THIS IS NOT A VAT INVOICE!?

Story of iPhone 6 PreOrder & O2 stole my money!!

Hi, I had preordered a iphone 6 64GB Grey on 12th Sep 2014 and following are the events that unfolded! 1. Got a text from UK Mail on 26th Sep stating the phone will be delivered on 26th Sep between 9:48-11:48 and guess what it did not turn up.2. Got ...

O2 roaming cost in EU

Hi as all we know due to new EU law receiving call in many EU country will be free? But what about making calls to UK when a person will be in Germany... It will treat as local call?

Resolved! New 4G Sim

I have just upgraded and changed my 02 contract to a sim only. At the moment I have an iPhone 5, but hope to buy an iPhone 6 in a couple of months. When I receive my 4G sim should I install it in my 5 or wait? Also, if I install it in my current phon...

Resolved! Micro SIM to Nano SIM?

When I got my Nexus 4 I just went into an O2 shop to swap my normal SIM for a micro SIM. Is it the same process getting a nano SIM to replace the micro SIM if I get a Galaxy Alpha or Z3 Compact? I've not had a contract phone for a while, I've just be...

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