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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Email contact details

Hi, how can I change the email address that O2 send messages to? Thanks

Resolved! Upgrading (SIM only, out of contract) from simplicity10 (non data)

I know the easiset way for me to upgrade is to ring o2 but just wondering if I can do this through the website too? (perhaps some better offers by upgrading through the website?) Thanks.

Resolved! Track order

Hi I'm trying to find track my order on the 02 app and the mobile site but can't find it?can someone help??

Resolved! Does 4G give better call quality?

Hi, this may be a stupid question, but I'm going to ask it anyway I know 4G is all about better data speeds, but do you get better call quality on a 4G connection, or does it not make any difference? Indoors, my call quality isn't very good as my sig...

Resolved! Port number from O2 PAYG to existing O2 pay monthly contract?

I curently have an O2 pay monthly contract but have requested to have my phone number changed to an O2 PAYG contract (to keep the phone number) and have my existing monthly contact terminated. In hindsight however, I would still like to swap my exist...

When trying to conect to the internet/e-mail message displayed- Cannot connect to server

Resolved! Multiple numbers on a tariff

My wife and myself are both O2pay monthly costumers but are curious to know if there is a tariff available which can be shared ie 2 numbers using it? Any help would be great

Resolved! Being charged for calls not received or made outside EU

I have tried calling and live chat but there does not appear to be any customer service reps in your customer services. I have been charged £1.25 for a 1 second call for a number I do not recognise whilst on holiday in Turkey

Resolved! porting number

Hello everyone,I need to port my number from Orange/ee. Have my PAC code ready to go. I've never ported before and I was wondering how smooth the process is.I'm mainly worried about not having a number over weekend during the process. I will I have u...

Watchdog tonight

Are showing a piece on cancelling phone contracts when no signal is being received.

O2

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