Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Change the tarrif

Hey there, According to my current plan im paying £11 per month which includes 50GB internet. I hardly use 10GB data a month. Thereby, I request to change my current plan to something which is reasonble and below £8 per month with no add on. I hope y...

New sim

I have been sent a replacement sim but it isn’t working in the new handset

Resolved! Disney Subscription

I wish to cancel my Disney subscription

Change tariff

I have been sent a message telling me I'm out of my minimum contract term and my monthly payment will increase. I am trying to change to a cheaper tariff but am unable to do so. The tariff I want to change is with you via Uswitch and is advertised at...

Payment

I have paid my bill twice this month. Direct debit as well as online payment (hadn’t realise direct debit sorted

Resolved! My contract has ended

I just received an email to say my phone contract has ended. How do I keep my number and switch to payg sim only?

My bill

Hi my bill this month is not what I was expecting why is it so high?

Pixel fold insurance

Thinking of upgrading my phone as I'm due an upgrade and wanted to try a foldable. When looking at the pixel fold I was given the option of adding o2 insurance for £9 a month. Is this good to have? I've tried looking through the terms to see what's c...

Resolved! Cancel contract

I want to terminate the contract I started today I know I have a 14 day cooling off period

Resolved! Need a nano sim for new phone

Hi, I have upgraded to an iPhone 13 Mini and need to change my existing sim to a nano sim

O2

Forum Posts