Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill query

Hi, could you remove one of my Disney plus subscriptions. I am currently being charged twice for the same streaming service for the second month in a row. Can I also check if my teacher discount was ever applied as my bill seems quite high

Resolved! Cancel contract

I want to cancel my monthly contract

New sim not working

Hi I've got a new sim card but haven't been able to get it activated. I've tried everything to get it working

Resolved! Tariff through Virgin doesn't match O2

Hello, As the title says, I arranged my new O2 tariff through Virgin Media, as an existing customer of their broadband. Through my Virgin account, I acquired an O2 pay monthly deal of unlimited data, calls, and texts for £20. However, My O2 is showin...

Resolved! end contract and port number to new O2 SIM

I need to end my current contract and port the existing number to a new O2 contract which is already running. I need to speak to an assistant. Please help!

Resolved! Tarrif

Can I increase my tariff today from the 20GB I’m currently paying for to a higher amount of GB’s or d I have to wait until Monday morning

Error 50

Can't text phone or internet

Contract

how can I find when my contract ends

Resolved! Bill

Hi, I have paid my o2 bill this morning but I keep getting messages saying my bill is overdue and I will be restricted.

Can't access an account in my name

I've received an email about having used up data on a phone that I pay for but the number does not appear in myo2 when i log in. If i try to add it to my02 it says it is already allocated to a myo2 account. I need to add some data to the account. How...

O2

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