Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
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NO SERVICE

My i phone 4 has just started exhibiting No Service in it's top left hand corner for no apparent reason, I am in credit and the phone is charged. I have tried switching off and back on to no avail! Can anybody help please? Nick Young

Anonymous by Not applicable
  • 3561 Views
  • 15 replies
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Resolved! How do you cancel?

Hi folks, How on earth do you cancel? Just been kept waiting 37 minutes on the phone to get through to cancellations. (Option 2 I think it was) Sorry, but I can't sit on the phone for an hour just to talk to someone. Would cancelling the direct debit...

Anonymous by Not applicable
  • 8906 Views
  • 95 replies
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Longest Phone Call?

A couple of years ago, I managed just over a 4 hour phone call to a colleague at work and that was travelling from Cardiff via Birmingham back to Huntingdon. He was coming back from Leeds back down the M1 doing a few jobs on the way back to the same ...

Anonymous by Not applicable
  • 3098 Views
  • 8 replies
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Joined O2 Community new boy

Main reason sending this message, is a learning exercise. Finding my way around.beaver403

Anonymous by Not applicable
  • 4326 Views
  • 16 replies
  • 1 kudos

Resolved! Upgrading but wish to change from pay monthly to pay as you go

Hi well as you can all see from the title,I am due an upgrade and I am currently on (finishing) a 24 month contract.I'd like to upgrade from a iPhone 5 to a 6, and I Am aware that I have to wait until O2 offers it pay as you go.Does anyone know if th...

Anonymous by Not applicable
  • 2550 Views
  • 7 replies
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Resolved! Feel like I am being ripped off

Hi I am currently paying £32 a month (usually £40 because my phone always rings voicemail??) for 600 minutes, unlimited texts and 750mb of data. As you can see the tariff I seem to be on is VERY out of date and with people paying £10-15 for unlimited...

Anonymous by Not applicable
  • 4691 Views
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Resolved! Upgrade Options.

Probably covered in another post somewhere, so forgive me if this is a repeat!Is there any difference in the prices between New Customers and existing customers? I know if I go through Online or a Store I will have to go on Refresh, but apparently CP...

Anonymous by Not applicable
  • 2130 Views
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Resolved! Data usage

Feel as if 2gb of usage runs out really fast what am I doing wrong?

Anonymous by Not applicable
  • 2831 Views
  • 13 replies
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Resolved! O2 have blocked my card, so I can't buy anything!

Hello,I've just found out that because my card was declined 3 times (-due to my bank blocking it as it was a large amount), O2 have now blocked my card. I've been told to try again in three days but is there a quicker way to get the block off my card...

Anonymous by Not applicable
  • 3242 Views
  • 19 replies
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Resolved! broken phone

My contract phone is broken, o2 advised me to buy a cheap phone from EBay & transfer the sim card, iv done this but the sim card is locked to my broken phone, now I don't have a phone & stuck with contract till march

Anonymous by Not applicable
  • 2747 Views
  • 4 replies
  • 0 kudos