Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi guys, our new FAQ thread related to Pay Monthly and Pay & Go can be found here. More info (Highlight to read) Hi guys and welcome! If you need any advice, go ahead and create a forum post HERE If you're new to the community, Take a look at our han...
My contract is due up and I'm looking to go to sim only contract. When I was ordering online it was coming up it was going to send me out a new sim, does that mean my number will change? Also how do I find out my usage so I get the right tariff?
Hi,My first shout for help since I joined the community group.Because of hard of hearing and wanted a simple mobile to mainly message or phone and incorporates a 'loud speak' button. It included a user printed guide I find usless. Searched on-line us...
I was on holiday in Europe recently and accidentally turned on date roaming one day while trying to brighten the screen (they're next to each other and I couldn't see what I was doing properly due to reflections - hence the need to brighten it). I tu...
My phone is 18 months old and is in need of replacement, what options do I have?
I've tried to find an answer in the O2 terms and conditions but I've been unable to find an answer.I have been without service for 2 days now.I was wondering how long as a customer got to be without service before they can be compensated. By compensa...
Really wishing I never merged accounts because now my account is stuck on the wrong account holder and not even o2 can change this for some reason! AHHHHHHH!!!
I have device and talk plan as two separate. the monthly bill does not include the device cost which is paid monthly too. can I have one bill for both?
I recently bought a Pay & Go, Go, Go sim card for my husband in a local shop. When I opened it there was a sticker on the back saying "must be activated by Feb/2014". Does this mean it is now useless?
Well, having paid off my phone contract, I was assured that there would be no further charges against my usage tariff as all my obligations to O2 had been met. A few weeks after making the payment, I received a bill for £165 for the remainder of my c...
