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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237424 Views
  • 2 replies
  • 2 kudos

Billing and due date

Hi is there anyway to change my billing and due date online. My due date was the 3rd but I am unable to pay my plan on the 17th each month and my next billing date starts on the 19th. Am I able to get that changed anyway as I’m sick of the notificati...

Tariff

I notice on Uswitch I can have an O2 account for £5.99 a month. This is about a third of the price I am paying for a similar account. I have been an O2 customer for many years and feel I should be offered a similar tariff. Regards [Removed]

Resolved! Switching my old number to my O2 account

my O2 ac is (REMOVED) and I want that number replaced by my old Tesco number I have a PAC number which is (REMOVED), but am going round in circles on your web page. Can you help?

Hywel1 by • Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

Resolved! Change of Billing Date

Good Day My account was activated on the 1st of June. I have noted that my first payment is due on the 16th of June and another on the 1st of July. I thought I would have 1 payment at the end of each month. Can this be changed to the 30th of June, so...

Disney + added to my account 3 times

Hi, I have just had mt bill sent to me and it includes Disney + 3 times.I only want the 7.99 one added. Please can you remove and refund me for the other 2 lots of 10.99. Thanks,Hannah

Resolved! Cancelling

I want to cancel my contract. I have the o2 sim as part of virgin tv deal. I don’t use the sim so can’t log in to my o2 account as I can’t get the security check number.

Jonnyb82 by • Level 1: Joiner
  • 260 Views
  • 1 replies
  • 0 kudos

Resolved! Rolling plan

Hi ! This is Denisa, I have an issue with my rolling plan, today was supposed to take the money from the account but I didnt have them. And now I did a top up with 20£, as the rolling plan, but I dont know where I should press to take the money and r...

Denisa08 by • Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Confirmation email

I have ordered an iphone a few hours ago and recieved the contracts document email but i havent recieved the confirmation email. Is this due to me only just opening my account when getting the phone? I selected the click and collect option so does th...

O2 now credit checking for upgrades?

I went to upgrade my phone last night everything went as I normally does until I had a message saying "We need to process your application this could take up to 24 hours" I also had an email saying the same thing. I thought this was an error so went ...

Txt messages

My txt messages are sending twice. Can’t see it my end. 

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