Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Media card

I had software problems with my Blackberry Z10, while been sent off for repairs, I was using an ol Blackberry phone, after it came back from repair and inserted my media card it was showing this message "Your media card are encrypted on another devic...

Resolved! Over Charge

I checked my bill and then my bank account and found I'd been charged more than the bill amount !!! How can I trust o2 ?

Resolved! Call sim verses Data sim

I have just purchased a Sim free Sony Xperia Z3 tablet model SGP621 which has 3G & 4G capabilities. I would like some advice on which sim to put in it. I know it needs a nano sim, but do I need a call sim or data sim? My mobile contract with O2 is PA...

Resolved! sms texting on my o2 Apple iphone

Do I have to pay extra for SMS. Txt on my Apple 02 iphone

O2 pay mobile broadband new tariffs

As o2 have stoped the data roll over and said the tariffs are changes any one know what they are on payg mobile broadband on o2? Many thanks

Resolved! anyone successfully managed to unlock their phone?

I've been using the following page: https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form I've tried four times now, and they keep sending me unhelpful text messages telling me I've failed the security questio...

Resolved! REPLACEMENT PHONE WHILE PHONE BEING REPAIRED?

Title says it all really, looking at getting my iPhone repaired via 02 insurance, but do I get a replacement phone in the meantime, what type of phone will it be and do I have the same number?Thanks

Resolved! cancellation of the contract from abroad

Hi I would like to cancel my contract. I am not in England at the moment and don't intent to come back anytime soon. My contract should have been expired in april but it seems o2 has renewed it without my consent. I haven't been in England since Sept...

upgraded contract shows new number

Hey i was wondering is someone can help me. I upgraded my contract last night, got it delirvered to nearest store and they gave me a new sim as this phone required a nano sim. But i seem to have a new number which hasnt upgraded to my old one since 1...

4445 rip off

OK - it's only 25p, but how many people fall for it.I get a standard text from O2 saying I can opt out from my bolt-on by calling 4445. I do that - get charged 25p - then select the menu item for bolt-ons, which tells me to call 4444 - which is free!...

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