Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Network modernisation programme

Where i work the 3G signal was dodgy today, so went on the status page and saw this "Your service might come and go until we've finished.Our Network modernisation programme to improve 2G and 3G coverage and roll out 4G has reached this area. It does ...

Resolved! Transferring balance

Hi Ive bent my sim card as I blocked someone but they could still text me. I want a new sim with different number and my balance to be transferred. Thank you

Resolved! payments

how to change bank details for all further payments on my monthly account.

Resolved! Hotkey

Can anyone please tell me what a 'Hotkey' is?

Galaxy s6 problem

So the issue i have is the phone worked fine last night.This morning it just wont turn on, Its fully charged,Wireless charger green and been on cable charge for 3 hours to make sure. Things i have triedHolding power in for 30 secs .........Nothinghol...

Resolved! If I get a contract phone do I start paying for it at the start of the month or when I receive it?

I'm wanting to upgrade my HTC 8X (which is rubbish) to an Iphone 5s but I'm not sure if I'll have to pay for the £44 a month contract today or if they start charging me at the start of next month! Anyone help???

welcome

Just like to say to o2 that I am genuinely happy with the service and product......i am glad to be on board thanks al

Resolved! Non monthly pay as you go - where did it go?

I have been living in Portugal, visiting UK and working in Oman and I had three PAYG SIM cards. I kept the cards topped up with credit and used whichever I needed. I have often been away from UK for months, but still had credit on the O2 card. I got ...

Courier services - premium and standard

Hi Has anyone used the premium delivery service? How much is it? I'm looking to get a new phone delivered with the pre 1030 service but hoping someone has tried it first... Also whats the difference between O2 using DPD and UK Mail? Are either more r...

Resolved! PAC code for pay as you go

Hi, I recently changed my contract to a pay as you go and I have tried to request a PAC code and at first they said I had to top up with a minimum of £10 credit in order to be able to request the PAC code and now they are saying I have to call them u...

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