Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Cancel direct debit

I contacted o2 over 14 days ago about no signal in my area where I work 10hours a day, they know it's been out. It's been nearly one month now and they just say they don't offer a no fault service. If I cancel my direct debit will I get changes extra...

I have paid the bill twice. Because I forgot about the direct debit

I didn't have enough money in my account. I went and put some into my account and then paid the bill. But a few hours later they took another payment which I couldn't afford. Because I needed that for food

I have paid an outstanding bill, but it keeps saying that I have not on my o2 account

I have paid my outstanding bill through another bank account, my daughter paid it for herself as I usually pay through my own bank account but my bank account balance was too low, so she paid it, and it has gone through from her bank but it shows up ...