Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract

i have a sim only contract that expires on 27/07/2015 do I have I have to give notice to quit in writing

Resolved! Question about o2 Refresh Upgrade

hi everyone,i was thinking of upgrading my o2 refresh phone. the question i got is that i havent got a good credit history. so my partners mother got the phone for me and i changed the direct debit from her bank account to my bank account. when i do ...

Resolved! c ant pay your bill if they suspend your service

Been out of work for two months so enviably some bills was a struggle to pay on time O2 however when they sudpe b d your service do not allow you to call them via 202 nor do they have a online service via 'MYO2' to pay your bill onlineIn the 20th cen...

Resolved! 02 discount + 30% NHS discount

So it has come time to upgrage and I've chosen to go for the LG G4 for £41 I was offered a £4 discount which lowers the monthly cost to £37 Great.My question is with taking out this contract can I apply a 30% NHS discount. ?I was told over the phone ...

how can i replace a new sim with the same number?

split service and O2 customer service nightmare

came from vodafone to O2 bringing my number with me and after 5 working days i can only make calls but not receive them or use my voicemail. after making dozens of calls and spending hours on hold absolutely nothing has been done. im disgusted with O...

Why should I pay when no signal?

For months now O2 reception has been poor to non-existenr. I have had a couple of texts apologising for loss of service 'while we upgrade equipment '. I pay monthly and feel that I should be given a minutes credit for every miniute when I cannot use ...

Resolved! Keeping the same phone number

Hi, I am on a pay and go now but want to change to a contract with 02.Can i keep my same phone number?

Resolved! Contract ended

My contract ended in May. I never got in touch with 02 as I had thought it would automatically end. However now I have received an email saying a bill is unpaid and they'll be disconnecting the device also that there is a termination charge of £30.14...

Resolved! Cannot top up?!

ringing 4444 it says the service is unavailable and they're trying to fix the issue, but this is so frustrating, been like that for me for at least an hour! Voucher or trying landline nor web top up - none of them works, and I need to text! IS anyone...

O2

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