Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! payment delay

Is it possible to delay a payment being taken from my account? I use direct debit payments but my wages have been delayed and i know there isn't going to be enough in my account to cover the payment so to avoid charges i wondered if there was a way t...

Resolved! thats it 02 im out so annoyed and feel fobbed off

ok so this may to some seem trivial but hey thats up to you in my opinion 02 need's to get their **bleep** together ok time for a back story approx 3 months ago i get a call from 02 saying my contract is up for renewal in the 3 months (10 nov) and wo...

Resolved! 02 Open Codee

I recently purchased an iPhone 5S and was told by the 02 employer I am eligible for the 02 Open scheme. I was told I could get 30% off but ere do I find my discount code from? Thanks

Resolved! giff gaff on o2 dongle

hi all, i thought i would be able to use my giff gaff sim in my o2 dongle but it does not accept it, does anyone know better, thanks.

Resolved! email

Hi, Any company that makes it hard for me to just find a simple how to change my email address is not worth dealing with and 02 fits that bill for me.Where can I find details to change my emailing address because nothing is clear along this road. Eve...

Resolved! Unbelievably Difficult to get an answer from O2

I cancelled my account in September by phone from NZ as I have moved and have a new sim. (out of 24 month contract)I've been sent an unpleasant email and a further bill from O2. Emailed them last night NZ time as per suggestion on email (email addres...

Voice mail access on a SIM

My Galaxy S4 is on a SIM only deal but for some reason I can not get my voice mail messages. I have dialed 901 but will not connect. Any ideas please?

Resolved! Myo2

I changed from payg to contract and I can't log on to my O2It tells me I have 2 accounts.I've been to 2 O2 shops and no one seems to be able to fix it

Resolved! Leaving O2

I have submitted my O2 PAC today to my new provider, reasons for this decision well documented in previous posts, I believe, from information on other posts, that's all I need to do to terminate my contract with O2 ?I have just started my new monthly...

Resolved! Genuine refund message

I had this email from o2 this morning advising of a refund I am expecting one but it looks a bit strange. Does anyone know if this is genuine. The above referenced order has been refunded.We have refunded the charge today onto your payment card.Pleas...

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